How to Boost Card Usage

and Top of Wallet Behavior

Strategies to build lasting revenue streams and customer loyalty: an integrated approach to card program creation and post-launch success.

In this webinar, John Cates, Treasury Prime’s Product Manager of Cards was joined by two experts from Marqeta — Katie Thigpen, Manager of Ecosystem Partnerships, and Lindsay Goldberg, Director of Corporate Marketing. 

Your strategy for card usage and “top-of-wallet” behavior begins at the inception of your card program and lasts far beyond your initial launch. In this discussion, we explored tips and tricks from card program creation to post-launch that help create improved customer experiences and drive customer loyalty and card usage. This included walking through the different forms of cards, personalization, add-on features, and account funding methods, as well as diving into different marketing tactics.

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Panelists:

  • John Cates, Product Manager of Cards, Treasury Prime
  • Katie Thigpen, Manager of Ecosystem Partnerships, Marqeta
  • Moderating: Lindsay Goldberg, Director of Corporate Marketing, Marqeta